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What is the UBC Difference?

At University Bicycle Center, we don’t just sell you a bike; we offer a continuous commitment to your satisfaction and safety. To ensure your bike remains in perfect condition, we provide post-purchase check-ups at regular intervals: every 30-90 days, 6 months, and 1 year. Here’s what we do for you:
Pre-Ride Check List 

Comprehensive Check

  • Tire Pressure: We check and adjust tire pressure according to the manufacturer’s recommendations.
  • Tire Inspection: We inspect for wear, cracks, and any embedded objects that could cause flats.
  • Wheel Security: We ensure quick releases are tight and wheels are secure, and we align them if needed. 
 

Component Adjustments

  • Brakes: We check the condition of the brakes and ensure pads are in good condition and properly aligned.
  • Suspension: We check and adjust suspension pressure to ensure optimal performance.  

Chain and Component Maintenance

  • Chain: We inspect the chain for stretch and lubricate it properly.  

Additional Services

  • Cleaning and Lubrication: We clean and lubricate cables and adjust key components such as the headset, bottom bracket, and derailleurs. 
  •  Safety Inspection: We perform a thorough inspection to ensure everything is working perfectly.

Why Is It Special?

Our commitment doesn’t end with the sale. We offer this comprehensive service at regular intervals to ensure your bike stays in top condition. 

The UBC Difference is our promise of quality and care every step of the way!

And remember, with our 

Low Price Guarantee, buy with confidence.

Warranty Claim Exclusions

  • Warranties are extended only to the original owner.
  • Failure must not be due to accident, abuse, misuse, negligence, wear and tear, lack of maintenance, normal wear, road hazards, or repairs.
  • Failure of any part must occur while the bicycle is being ridden normally, on a smooth surface, and with both wheels on the ground.
  • Although some bicycles are designed for racing, stunts, freestyle, or trials, the failure of any part during any of these activities is not covered.
  • All maintenance activities must be performed by UBC technicians. We will not refund repairs performed or parts purchased elsewhere.
  • We are not responsible for travel or shipping expenses.
  • We do not assume any responsibility for incidental or consequential damages and expenses.
  • Bent frames, forks, rims, handlebars, seat posts, and cranks are usually the result of an accident, misuse, or abuse.
  • Possible warranty parts, frames, and/or bicycles must be brought to the store assembled and as purchased. Otherwise, the warranty claim may not be processed.

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